If you purcahsed re-do return protection with your order; we have a 14-day return policy. Which means you have 14 days after receiving your item to request a return. We have a credit only policy, meaning that all returns are for store credit.

All returns are done through our return portal.

Please note that all Swim and Sale items are final sale.

To start a return, please got to our return portal found here

Sparkle Chic Boutique does not pay for return labels. The customer will get the mailing address once the return is approved and is responsible for purchasing a shipping label and mailing the package. When shipping to return a product, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item

Sparkle Chic Boutique is not responsible for any lost or stolen shipments.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We need to be aware of damaged items or issues right away. There is a 3 day window to report a damaged/incorrect item. Please email shopthescb@gmail.com subject line damage/incorrect item.

Certain types of items cannot be returned, like custom products (such as special orders, pre orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for swim or sale items. Please get in touch if you have questions or concerns about your specific item.  

Unfortunately, we cannot accept returns on sale items, orders with coupon codes used with 15% or greater meaning they were on sale or gift cards either.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, a credit will be added to your account or a Gift Card will be sent to you for the amount. We have a CREDIT ONLY policy!  

Refunds are processed once a return is complete and will be processed in the order they are received. There is often some processing time before a refund is posted. Please allow us 5-7 business days for the processing. If you have any questions about a refund, please contact us at shopthescb@gmail.com